Last Updated January 2025
Thank you for visiting kiihealth.com. This Privacy Policy explains how Kii Health Inc. collects, uses, keeps safe and discloses Personal Information when you visit our website. In this Policy, when we say “we”, “us” and “our”, we are referring to Kii Health (Santé) Canada Inc. & Kii Health US (herein referred to as Kii Health).
1. Collection and Use of Information
“Personal Information” means information about an identifiable individual. Our website collects Personal Information (First Name, Last Name, email, phone number, Company name, Job Title, Company size and product interest) when you submit forms.
Kii Health collects, uses, and discloses this Personal Information for delivery of content and information related to your use of the website: when you register for webinars, download content, or subscribe to email newsletters and promotional material. We collect the minimum amount of information required for these purposes, and confirm your consent before contacting you to provide newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
2. Cookies
We use cookies to improve your experience, to save you time, and to make it possible to navigate our website. Web cookies are very small text files that are stored on the user’s computer from a webpage to keep track of information about the user’s browsing on that site. The use of cookies allows us to capture standard web traffic information, such as the time and date the user visited our website, their IP address, and their browser information. We do not link the information we store in cookies to any Personal Information you submit while using our Services or visiting our websites. You can remove cookies manually by following directions provided in your Internet browser’s “help” file. If you refuse cookies, you will not be able to use some or all of our Services, since some cookies are essential to navigation.
3. Tracking and Analytics
Kii Health may from time to time implement analytics services that also use cookies to monitor system usage, server and software performance, to improve system design, to create benchmarks and to conduct trending analyses. We will ensure that no Personal Information is included in those cookies. If the use of cookies by any service provider differs materially from the practices already listed, we will revise this document accordingly and notify you of the change(s).
The Kii Health website uses Google Analytics for analytic purposes; you may review Google’s Privacy Policy here.
4. Information Security
Kii Health maintains reasonable safeguards to protect Personal Information against loss, unauthorized use, disclosure or destruction and when transferring information for processing and requires third parties providing services on our behalf to do the same. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us.
5. Changes to this Privacy Policy
We may update this Policy to reflect changes to our information practices, but we will not reduce your rights under this Privacy Policy without your explicit consent. We’ll post any changes to this page and, if the changes are significant, we will provide a more prominent notice (including email notification of Privacy Policy changes for certain Services).
We encourage you to periodically review our Privacy Policy for the latest information on our privacy practices and to contact us if you have any questions or concerns.
6. Contact Information
For further questions about asserting your rights and how we protect your privacy, contact us at privacy@kiihealth.ca or write to us at:
Privacy Officer
Kii Health (Santé) Canada Inc. & Kii Health US
Suite 810 – 789 West Pender Street
Vancouver, BC, Canada V6C 1H2
Supplemental Privacy Notice for U.S. Residents
Last updated January 2025
This Supplemental U.S. Privacy Notice describes how Kii Health (Santé) Canada Inc. & Kii Health US (Kii Health) collects, uses and discloses your personal information pursuant to U.S. State privacy laws. This Privacy Policy explains how Kii Health Inc. collects, uses, keeps safe and discloses Personal Information when you visit our website. For privacy related to specific Kii Health services, see the specific service policy or contact the Privacy Office per the information below.
1. Personal Information
For the purpose of this policy, “Personal Information” means information about an identifiable individual as defined by applicable privacy law, including any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
2. Categories and Purpose for Processing
Name and Contact
(First Name, Last Name, email, phone number, Company name, Job Title, Company size and product interest). We collect this information you submit forms for the purpose of delivery of content and information related to your use of the website: when you register for webinars, download content, or subscribe to email newsletters and promotional material. We collect the minimum amount of information required for these purposes.
Cookies
As described in our main website Privacy Policy, we use cookies to improve your experience, to save you time, and to make it possible to navigate our website. Instructions on how to disable cookies and how they affect performance of our website are provided above.
Tracking and Analytics
As described in our main website Privacy Policy, Kii Health may from time to time implement analytics services that also use cookies to monitor system usage, server and software performance, to improve system design, to create benchmarks and to conduct trending analyses. We will ensure that no Personal Information is included in those cookies.
3. Opt-in Marketing
In addition to the purposes above, Kii Health may use your name and contact to provide newsletters, marketing or promotional materials and other information that may be of interest to you. Kii Health will always confirm your consent before contacting you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
4. No Sale of Personal Information
Kii Health does not sell Personal Information. We will not share your information without opt-in consent.
5. Information Retention
Kii Health retains your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information only as long as needed to fulfill the original purpose, or to the extent necessary to comply with legal obligations.
6. Privacy Rights
Depending on your country / state of residence, you may exercise certain privacy rights related to your Personal Information. You may exercise these rights free of charge except as otherwise permitted under applicable law. Except in the limited circumstances established by law, individuals have a right:
- To obtain access to their Personal Information / a copy of their Personal Information.
- To request us to correct their Personal Information where they believe it to be out of date or otherwise inaccurate.
- To request we delete your Personal Information, subject to certain limited exceptions.
- To withdraw your consent/ opt-out of certain types of processing, such as the receiving of promotional materials. Withdraw of consent / opt-out is not retroactive of past processing
7. Contact and Exercising your Rights
Requests for exercising your right may be submitted to privacy@kiihealth.com. As required or permitted under applicable law, we may take steps to verify your request before processing your request.