Your Advocate in a Complex Healthcare System

Healthcare Advocacy

Finding the right care in Canada shouldn’t feel overwhelming. But long wait times, unclear pathways, and too many decisions leave employees stuck – distracted, stressed, and focused on navigating the system instead of doing their best work.

Healthcare Advocacy provides employees with expert guidance at every step, helping them make confident decisions and access appropriate care faster, so they can get back to health, focus, and productivity.

See how it works

Expert Advocacy Across the Healthcare Journey

Healthcare Advocacy supports employees when they’re unsure where to turn, what to do next, or how to move forward. Whether facing new symptoms, a diagnosis, or delayed care, employees receive expert guidance that brings clarity, direction, and momentum.

Our nurses connect employees with appropriate medical specialists, support informed decisions, and keep care moving to protect recovery timelines and workplace focus.

Clarity Before Critical Decisions

When a diagnosis or treatment plan raises questions, Medical Second Opinions provide reassurance and clarity. Employees gain access to qualified specialists who review medical information and confirm—or refine—next steps.

This added confidence helps avoid unnecessary procedures, delays, and misdirected care.

Faster Access to the Right Specialists

We guide employees to appropriate medical specialists based on their symptoms and needs. By supporting referrals and next steps, we reduce guesswork, shorten delays, and keep care moving forward.

The result: faster access, clearer pathways, and less time lost navigating the system.

Support Finding a Primary Care Provider

For employees without a regular GP or struggling to access one, we help navigate available options within the healthcare system. Establishing primary care improves continuity, coordination, and long-term health outcomes.

A clear starting point reduces fragmented care and supports better risk management.

Navigation That Keeps Care Moving

Healthcare Advocacy brings structure to a fragmented system. We help employees use public healthcare, benefits, and available services together- ensuring care is coordinated, efficient, and outcome-focused.

As needs change, guidance adapts, so employees don’t fall through the cracks.

Education That Empowers Better Decisions

Clear, practical medical education powered by IMD Health helps employees understand conditions, treatments, and what comes next. By reducing confusion and anxiety, employees are better equipped to make confident, informed decisions.

Better Experiences. Better Outcomes. Less Disruption.

By removing friction from the healthcare journey, Healthcare Advocacy helps employees reach appropriate care sooner and return to focus faster. For employers, this means less productivity loss, smoother recoveries, and care that truly supports people when it matters.

  • Medical Second Opinion
  • Connect with a Specialist
  • Find a GP
  • Benefits & Health System Navigation
  • Medical Educational Content

Expert-Led Navigation, Not Self-Serve Access

Healthcare Advocacy replaces passive benefit directories with expert guidance. Employees are actively supported by experienced advocates who help interpret options, navigate the system, and move care forward- reducing confusion, delays, and stalled decision-making.

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305

Employees access treatment
305 days sooner (on average)

20%

reduction in benefit and
disability costs

170%

Return on your investment

Let’s build a healthier, more resilient organization together.